He provides quests to players to help them progress in the game and to provide extra goals to reach for.
He is usually the first quest bear to be accessed, along with Mother Bear, Brown Bear, and Traveling Bears (only during special events). After the player has completed all of Black Bear's main questlines, the player can obtain repetitive Quests every hour, similar to Brown Bear.
Black Bear is a Quest Giver, and one of the eight permanent Quest Bears that can be accessed in the game, the others being Brown Bear, Mother Bear, Panda Bear, Science Bear, Dapper Bear, Polar Bear, and Spirit Bear.